Let's be honest: If your IVR system sounds terrible, it's going to annoy your customers even more.
Every year, we produce thousands of decent IVR voice prompts for some big brands; like Hilton, Leaseplan, Three, Post Office, Royal Mail, Rentokil-Initial, Santander and more.
Breathe some Fresh Air into your IVR: Call us on 01752 229 246.
Voice prompt recording services
Choosing from some of the top voiceover artists in the country, we will cast the voice that best matches your brand. Our producers specialise in audio for IVR - supplying superior quality prompts encoded and ready to upload to your telephone system.
Scripting and Tone of Voice
We can write the scripts that really work for your IVR system, so you can provide a great experience and a more effective journey for your customers. Our team of scriptwriters can also take a fresh look at your existing IVR service.
IVR Call Flows and IVR Optimisation
Our review service provides a fresh pair of eyes, which can be used alongside or independent of our scriptwriting services, to make sure your IVR system is routing calls efficiently - reducing customer journey time.
Call us on 01752 229 246. Improve your customer's interaction with prompts that are on-brand, informative, concise and structured.
Over the last three years [Fresh Air Group] has continually met and exceeded expectations through excellent client management.
Working hard to achieve our aims, they have anticipated issues and have provided robust resolutions. The end product is always of the highest standard.
Our Managing Director is standing for a place on our regional Chamber boardRead more...
Ready to write an IVR script that benefits both your business & callers?Read more...
The right voice can make a huge difference to your callers' experience AND your businessRead more...
In 2010, during the eruption of Iceland's Eyjafjallajokull volcano, we were the calm voice in the storm, supplying airspace emergency messages.